FAQs
CANDLES
Our candles are made with organic ingredients, including natural soy wax and eco-friendly essential oils.
Beaded candles are unique, decorative candles with a beaded or textured surface that adds a visually appealing element to their design. Made from soy wax, these candles have a smooth, polished look, but the beaded texture gives them a luxurious, tactile quality. They can be poured into any beautiful container and often feature additional embellishments or small decorations like dried flowers, crystals, or herbs, enhancing their aesthetic appeal. Beaded candles work wonderfully as centerpiece decor or as stylish gifts, bringing a soft, inviting ambiance to any space.
Yes, you can use essential oils on beaded candles, but it's essential to do it safely to avoid overwhelming the scent or affecting the burn quality. Here’s a step-by-step guide:
Choose the Right Essential Oil: Opt for high-quality, pure essential oils. Some favorites for candles include lavender, eucalyptus, and citrus oils.
Add Oil Before Lighting: Place 1-2 drops of the essential oil onto the beaded surface of the candle, distributing it evenly to avoid pooling. Avoid adding too much oil, as this can impact the flame and may create smoke.
Let the Oil Absorb: Allow the oil a few minutes to absorb into the wax. This ensures a gentle, even release of the scent as the candle burns.
Light with Care: Once the oil has absorbed, light the candle as usual. The heat will help release the essential oil scent gently into the air.
This method works best for candles made with soy wax or other natural materials, as these tend to hold and release essential oils better than paraffin wax. Just be cautious not to add oils directly to the flame.
An 18 oz pearl candle can generally burn for about 90 to 120 hours, depending on several factors. The actual burn time depends on the type of wax, the quality of the wick, and how well the candle is maintained (like trimming the wick and burning it in sessions of 2-4 hours).
For a consistent, longer-lasting burn, here are some tips:
Trim the Wick: Keep the wick trimmed to about 1/4 inch to prevent excessive smoke and uneven burning.
Let it Burn Fully Across: Allow the candle to melt across the entire surface on the first burn to avoid "tunneling," which can waste wax.
Avoid Drafts: Keep the candle away from drafts to ensure a steady flame and even burning.
JEWELRY
We use high-quality, natural crystals for all of our jewelry. Each piece is handcrafted for a unique and personal touch.
To maintain the quality and energy of your crystal jewelry, avoid direct contact with water, perfumes, and harsh chemicals. Always remove it before showering. Gently clean with a soft cloth.
We recommend keeping your jewelry out of water to preserve its quality, as water can affect crystals and metals over time.
Each crystal has its unique benefits. For example, Rose Quartz promotes love and self-care, while Amethyst is known for its calming and stress-relieving properties.
Our jewelry is crafted from hypoallergenic materials, and our candles use natural ingredients, making them generally safe for sensitive skin. However, we advise reviewing the product details if you have specific concerns.
ORDERING & SHIPPING
Yes, you can modify or cancel your order within 24 hours of placing it. Please contact our customer support as soon as possible to assist you with the changes info@luxecove.us.
Shipping will be via FedEx, USPS, or UPS, usually within 7-14 business days of delivery, depending on the destination.
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier’s website.
Yes, we offer gift wrapping for an additional fee of $10. Please select this option at checkout.
Since all of our products are handcrafted, please allow 3-5 business days for processing before shipping.
Yes, you can request second-day shipping, but please note that additional charges will apply for expedited delivery.
RETURNS
To initiate a return, contact us at info@luxecove.us with your order number and reason for return. We’ll guide you through the process and provide any necessary instructions.
The return fee is typically the responsibility of the customer, but please check our return policy for specific details, as it may vary based on the situation.
Returns are usually processed within 7 business days after we receive the item. Once processed, you will be notified about your refund status.
You can expect to receive your refund within 5-7 business days after we process your return.
GENERAL
- Do you have a physical location
Yes, we have a warehouse at 1452 120th St, College Point, NY 11356.
- Do you sell wholesale?
Yes, you may email info@luxecove.us.
- How can I contact customer support?
You can contact our customer support team via email at info@luxecove.us or by using the contact form on our website. We aim to respond within 24 hours.